Last Updated: July 15, 2025

At Cazimo, we aim to provide fast, reliable, and transparent shipping services for all your home textile purchases including bedsheets, cushion covers, bathmats, and throw blankets.

1. Order Processing Time

• Orders are processed within 1–3 business days from the date of purchase.
• Orders placed on weekends or public holidays are processed on the next working day.

2. Delivery Time

• Standard delivery within India typically takes 4–7 business days from the dispatch date.
• Delivery times may vary depending on your location and any courier-related delays.

3. Shipping Charges

• Shipping is free on orders above a minimum value, which is displayed during checkout.
• For orders below this threshold, a standard shipping fee will be applied and shown at checkout.

4. Order Tracking

• Once your order is dispatched, you will receive an email and/or SMS with tracking details.
• You can track your order via the link provided or through your account on www.cazimo.in.

5. Delivery Areas

• We currently ship across all major cities and towns in India.
• If your area is not serviceable, we will contact you directly to discuss alternatives or issue a full refund.

6. Delays & Issues

• While we strive for timely delivery, delays may occur due to factors beyond our control, such as weather conditions, holidays, or courier disruptions.
• In case of a delay, we will inform you via email or phone.

7. Order Not Received

• If your tracking shows delivered but you have not received the package, please contact us within 3 days of the delivery status.

8. Contact

For any shipping-related questions, feel free to reach us:
Email: ecomm.primetex@gmail.com
Phone: +91-9030590405
Address: Sector 25 Phase 2, Huda, Panipat, HR, 132103, IN